Refund & Cancellation Policy

1. Introduction

Sika offers digital AI-powered interview tools through sikaforyou.com. We do not sell physical products. Because our platform allows users to test key features before subscribing, refunds are generally not issued for active billing periods, except under special verified circumstances.

2. Try Before You Subscribe

All users can explore Sika’s tools before upgrading to a paid plan. Paid plans unlock higher limits and additional premium features such as real-time assistance, interview analytics, and detailed transcripts.

3. Subscription Cancellation

You can cancel your subscription at any time. Your plan will remain active until the end of your current billing cycle and will not renew automatically.

• Cancel via your dashboard, by email (support@sikaforyou.com), or through support chat.
• Cancellation requests made within 24 hours of the next billing date may still result in one final renewal charge due to payment processor timing.
• No refunds are provided for the current billing period after activation.

4. Refund Policy

Refunds are granted only in genuine and verifiable cases such as billing errors or technical faults. Refund requests must be made within 7 calendar days of the transaction date.

Eligible for Refund

• Duplicate or accidental payments
• Unauthorized or fraudulent transactions
• Verified technical failures preventing access to Sika’s core services
• Extended platform-wide outages exceeding 24 hours

Not Eligible for Refund

• Cancellation during an active billing period (no pro-rata refunds)
• Dissatisfaction with interview or hiring outcomes
• Change of mind or non-usage of the service
• Accounts suspended for Terms & Conditions violations

Refund Processing Time

Once a refund is approved, it will be initiated within 3 business days and may take an additional 5–10 business days for the amount to reflect in your bank or card account, depending on your payment provider.

In total, refund completion typically occurs within 3–14 business days from the date of approval.

How to Request a Refund

1. Email support@sikaforyou.com with the subject “Refund Request.”
2. Include your registered email, payment date, plan name, and reason for the request.
3. Our team will review within 2 business days and update you via email.

5. Special Circumstances

• Technical Issues: If verified issues prevent service use and cannot be resolved promptly, a partial or full refund may be offered based on the impact and duration.
• Account Termination: Refunds are not granted for terminations due to policy violations. If terminated for other reasons, prorated refunds may apply.
• Service Changes: If major features are permanently removed, users may request a partial refund for the remaining subscription term.

6. Enterprise or Custom Plans

Enterprise clients and corporate accounts are governed by individual service agreements. Please contact your account manager or email support@sikaforyou.com for contract-specific refund or cancellation assistance.

7. Contact Us

If you have questions about this policy, contact:

• Email: support@sikaforyou.com
• Address: Jharkhand, India
• Website: https://sikaforyou.com

8. Frequently Asked Questions